Terms of service

1. About Allurify

This website, allurify.pk, is operated by Allurify.pk (“Allurify,” “we,” “us,” or “our”). We offer beauty, skincare, and related products through this website. Our online store is hosted on Shopify.

These Terms of Service explain the conditions for using our website and placing orders with us. By accessing the website or placing an order, you agree to these Terms. Please also read our Privacy Policy, Refund Policy, and Shipping Policy, which provide important information about your purchase.

2. Using our website

You agree to use this website lawfully and to provide accurate information when placing an order or contacting us. You must not use the website in a way that interferes with its operation, compromises its security, infringes another person’s rights, or involves fraudulent activity.

We may restrict access to the website or decline an order when we reasonably believe that these Terms have been breached or that an order may be fraudulent.

3. Product information

We aim to display product names, descriptions, images, sizes, ingredients, availability, and prices accurately. Product packaging, colours, and appearance may vary slightly from the images shown, including when a manufacturer updates its packaging.

Please read the product label and manufacturer’s instructions before use. If you have a known allergy or sensitivity, check the ingredients before purchasing or using a product. Information on our website is provided to help you understand products and is not a substitute for professional medical advice.

If you have a question about a product before ordering, contact us at info@allurify.pk.

4. Prices and availability

Product prices are displayed in Pakistani rupees (PKR), unless stated otherwise. Prices, offers, and availability may change. The price and any applicable delivery charge shown during checkout are the amounts presented to you for that order.

Adding a product to your cart does not reserve it. If an ordered product becomes unavailable or we identify a material error in its listing or price, we will contact you about the available options, which may include an updated order or cancellation and any applicable refund.

5. Orders

When you place an order, you are responsible for providing accurate contact, delivery, and payment information. We may contact you to confirm details needed to process or deliver your order.

We may decline or cancel an order where a product is unavailable, payment cannot be completed, the information provided is insufficient, or we reasonably suspect fraud or misuse. If we cancel an order after receiving payment, we will arrange a refund of the amount paid for the cancelled items through an available payment method.

An order confirmation acknowledges that we have received your order. Dispatch and delivery remain subject to product availability and the delivery information applicable to your order.

6. Shipping and delivery

Delivery locations, charges, estimated delivery times, and any free-shipping offer are explained in our Shipping Policy and, where applicable, at checkout.

Delivery estimates may be affected by courier operations, public holidays, weather, or circumstances outside our reasonable control. Please provide a complete and accurate delivery address and a reachable phone number.

Shipping Policy: https://allurify.pk/policies/shipping-policy 

7. Returns, exchanges, and refunds

Eligibility, time limits, product-condition requirements, the process for reporting an issue, and the available remedies are set out in our Refund Policy. Please read that policy before ordering.

Refund Policy: https://allurify.pk/policies/refund-policy

Nothing in these Terms removes any rights that cannot lawfully be excluded.

8. Promotions and discounts

Promotions may have specific dates, eligible products, minimum order values, or other conditions. These conditions will be displayed with the relevant offer. Unless an offer expressly says otherwise, discounts cannot be exchanged for cash.

If an order is changed, cancelled, or returned, the value of a promotion or discount may be recalculated according to its stated conditions and our Refund Policy.

9. Accounts and communications

If you create an account, you are responsible for keeping your login details secure and for the activity conducted through your account. Please contact us if you believe your account has been accessed without your permission.

We may use the contact details you provide to communicate with you about your order, delivery, customer-service requests, or account. Marketing communications are handled as described in our Privacy Policy.

10. Privacy

Our collection and use of personal information are described in our Privacy Policy:

Privacy Policy: https://allurify.pk/policies/privacy-policy

11. Website content and third-party services

The text, graphics, design, and other content on this website are provided for your personal shopping use. You must not copy or use our original website content for commercial purposes without permission, except where the law allows it.

Our website may contain links to third-party websites or use third-party services, including payment and delivery services. Those parties may have their own terms and privacy practices. Please review their information when you use their services.

12. Errors and website availability

We work to keep the website accurate and available, but occasional errors or interruptions may occur. We may correct errors in product information, pricing, or website content when we discover them. If a correction materially affects an order you have placed, we will contact you about the options available.

13. Responsibility

We are responsible for handling your order in accordance with these Terms and our published policies, subject to applicable law. We are not responsible for losses caused by inaccurate information supplied by a customer, misuse of a product contrary to its instructions, or events outside our reasonable control.

Nothing in these Terms is intended to exclude or limit liability where doing so would be unlawful.

14. Changes to these Terms

We may update these Terms to reflect changes to our website, operations, or applicable requirements. The current version and its last-updated date will be displayed on this page. Changes will apply from the date the updated Terms are published, subject to applicable law.

15. Governing law

These Terms are governed by the laws of Pakistan.

16. Contact us

If you have a question about these Terms or an order, contact us at:

Allurify.pk
Email: info@allurify.pk